dhonia88 Privacy Policy: How We Handle Your Information
dhonia88 collects only the information needed to run your account, process wallet activity through Rocket and Upay, and keep your sessions secure across devices. What we collect, why we keep it, and how you can act on it — this policy covers all of that in plain terms.
Account data handled directly by us
Rocket and Upay wallet context
Device session records
Your rights to review and correct
POLICY SCOPE NOTICE
What This Policy Covers and How It Works
When you open an account with us, we collect the registration details you provide — name, contact information and the payment method you choose to attach, which may include Rocket or Upay. We also record session data: the device type, browser, IP address and the pages you navigate within our lobby. This information is used to verify your identity, process wallet transactions and maintain session continuity when you move between mobile and desktop. We do not sell your personal details to third parties. We may share data with payment processors — such as the operators behind Rocket or Upay — only to the extent needed to complete a transaction you have initiated. Cookies and local storage are used to keep you signed in and to remember your lobby position; you can manage cookie preferences through your browser settings, though disabling them may affect how parts of the site load. Retention periods apply: account records are kept while your account remains active and for a defined period after closure, as required by applicable rules in the regions where we operate. Access to this platform and the protections described here depend on your local law and eligible region. If you have a question about a specific record we hold, the contact routes in the Support section of this policy are the right starting point.
Rocket wallet transaction context
Upay payment processing records
Device and session logs
Cookie and browser storage
INSIDE AND OUTSIDE
Where This Policy Applies — and Where It Does Not
This policy applies to all activity on dhonia88 and to the data flows that run your account. Four areas define its reach: what falls under our direct control, what sits at the boundary of third-party services, and where the policy simply does not extend. Understanding the scope helps you know which questions to bring to us and which to take to external providers.
Account Access
All data collected during registration, login and account management on dhonia88 falls under this policy. That includes the email address, contact details and wallet identifiers you submit when opening or updating your account.
Wallet Transactions
When you initiate a deposit or withdrawal through Rocket or Upay, the transaction passes through that provider's own infrastructure. We pass only what is needed to complete the transfer; the payment provider's own privacy terms govern their side of that exchange.
Site Content and Lobby Data
Your browsing path within our lobby — which game rooms you open, how long a session runs, which categories you visit — is logged by us for session continuity and account security. This data stays within our systems and is not shared for advertising.
Third-Party Services
Links or embedded content pointing to external sites, social platforms or game studio environments are not covered by this policy. Once you leave dhonia88, the privacy practices of that destination apply. We do not control or take responsibility for external data handling.
ACTIONS YOU CAN TAKE
Your Practical Rights Under This Policy
You have real, usable options when it comes to the data we hold. Reviewing your account details is straightforward: sign in and open the account settings page, where your registered name, contact information and attached payment methods are displayed. If something is incorrect — a phone number, an email address or a wallet identifier linked to Rocket or Upay — you can edit it directly from that screen or raise a correction request through our support route. If you want to know what broader records we hold beyond the account page, you can submit a data enquiry via the contact paths listed in the Support section below; we will confirm what is held and under what basis. Account closure is also available through the account settings area; closing your account triggers our retention process, which we apply according to the rules of the regions where we operate. Access to these rights and their scope may vary depending on your local law and eligible region. We do not require you to justify a correction request — if the information is wrong, tell us and we will sort it.
Review Your Records
Sign in and open account settings to see your registered details, attached wallet methods and recent session history. What is shown there is the live record we hold for your account.
Correct Account Details
Edit name, contact information or payment identifiers directly in the account settings page. If a field is locked, contact support with the correct detail and we will update it from our side.
Submit a Data Enquiry
For records that go beyond what the account page displays — session logs, transaction references, device history — send an enquiry through the support routes below. We will respond with what we hold.
Request Account Closure
Account closure is handled through the settings area or via support. Closure does not erase records immediately; retention periods apply as required by applicable rules in your region.
CONTACT THIS POLICY
How to Reach Us About This Policy
If something in this policy raises a question — about a specific record, a correction you need or a data enquiry — use the contact routes published on dhonia88. We do not publish operating hours or response-time commitments we cannot verify, but every route below connects directly to the team that handles account and privacy matters.
Live Chat
Open the live chat widget visible on dhonia88 to raise a privacy or account data question in real time. This is the route most suited to quick record checks or correction requests.
Email Support
Send a written enquiry to the support email address published on our Contact page. Include your registered account identifier so we can locate the correct records without delay.
Account Settings Page
Many data and correction requests can be handled directly from your signed-in account settings screen without contacting support. Check there first before raising a separate enquiry.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security at dhonia88
The way we store, protect and eventually remove your data reflects the obligations that apply in the regions where dhonia88 operates. We do not make claims about certifications or infrastructure we have not published; instead, we describe the practical steps that govern your account data from collection through to deletion.
Data Storage and Retention
Account records, transaction references and session logs are stored on secured infrastructure. Retention periods are set according to applicable rules; when your account closes, data is held for the defined period and then removed from active systems.
Cookie and Session Management
We use cookies and local browser storage to maintain your signed-in state and remember your lobby position across a session. Browser settings let you control or block cookies; note that some account functions depend on session cookies to work correctly.
Wallet Data Handling
When Rocket or Upay is used for a transaction, we pass the minimum identifiers needed to route the payment. We do not store full wallet credentials on our side; payment processing details are governed by each provider's own security and privacy framework.
Policy Updates and Notification
When we update this policy, the revised version is published on this page with a revised date. Continued use of your account after a published update indicates acceptance of the revised terms. Check this page periodically to stay current.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
Real questions about how dhonia88 handles your data, what your options are, and where to go when something needs attention.
What personal data does dhonia88 collect when I register?
We collect the name, contact details and payment method identifiers you submit during registration — for example, a Rocket or Upay wallet reference. We also record device type, browser and IP address for session management and account security purposes.
Does dhonia88 share my data with third parties?
We do not sell your personal data. We share information with payment processors like Rocket and Upay only to the extent needed to complete a transaction you have started. Game content providers receive session identifiers but not your full account or payment records.
How can I see what information you hold about my account?
Sign in and open the account settings page — your registered name, contact information and attached payment methods are all visible there. For session logs or transaction-level records beyond that screen, submit a data enquiry through the live chat or email support route.
Can I correct wrong information on my account?
Yes. Open account settings while signed in and edit the relevant field directly. If a field is locked for editing, contact support with the correct detail and we will update it. No formal justification is required — just tell us what needs changing.
How long does dhonia88 keep my data after I close my account?
Account records are retained for a defined period after closure, as required by the rules applicable in your region. Retention length is not fixed universally because it depends on local law and the category of record. Once the retention period ends, data is removed from active systems.
Does using Rocket or Upay mean those providers can see my full account?
No. When you make a deposit or withdrawal through Rocket or Upay, we pass only the identifiers needed to route that specific transaction. Your full account history and login credentials are not visible to payment providers. Their own privacy terms govern how they handle payment data on their side.
Who do I contact if I have a question this policy does not answer?
Use live chat on dhonia88 for real-time questions, or send an email to the address on our Contact page. Include your registered account identifier so we can locate the right records. For self-service corrections, the account settings page is the quickest starting point.